Jordan Dayton

1. Community
2. Feedback - Help Center (Guide)
3. Use Markdown in the editor to create Knowledge Center / Guide Articles?

Katarzyna Karpinska, this is great new! I just wanted to check in and see if this has been added or if it is still a priority to be added soon?

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• Jordan Dayton
• Created March 05, 2023 01:20
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Allow articles to be posted to multiple sections

🤦‍♂️ 386 is a lot of comments. Customers have clearly identified their needs.   At least 411 people have wanted to see this happen (over the past 8 years.) To see a "Planned" status on this featur...

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• Jordan Dayton
• Created March 17, 2021 18:13
• 0 votes

1. People
2. People advice and troubleshooting
3. How can I hide ticket forms based on a user's organization?

We would like to make the "Submit a request" link/button in the top navigation only be visible to users of several segments that we can easily define and update with new segments, over time. Any su...

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• Jordan Dayton
• Created February 04, 2021 05:42
• 1 vote

1. Community
2. Tips from users - Zendesk Suite
3. Create a Table of Contents automatically

@... I wish I could share our community link but it's a private comm 😞 I do have some good news though... I found some script that adjusts the top of the viewport for anchor links, and it's working...

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• Jordan Dayton
• Created January 26, 2021 01:22
• 0 votes