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Megan Ellis
Joined Apr 15, 2021
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Last activity Feb 11, 2022
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Latest activity by Megan Ellis
Megan Ellis created a post,
Allow set or increase the number of records display in the Salesforce Ticket view from 5 to 10 or 100. Thanks!
Posted Feb 07, 2022 · Megan Ellis
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Megan Ellis commented,
I used the editor toolbar's Add Video feature to embed a public YouTube video - it looks great in the article, but several users found that the video did not appear in the article in their email inbox (Gmail, Thunderbird.) Instead they just saw a large white space. Have others reported this issue and is there any workaround in the way we embed videos?
View comment · Edited Nov 05, 2021 · Megan Ellis
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Megan Ellis commented,
Yes - looks good - thanks!
View comment · Posted Jan 18, 2021 · Megan Ellis
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Megan Ellis commented,
I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.
View comment · Posted Jan 18, 2021 · Megan Ellis
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Megan Ellis created a post,
I am publishing a new article (something I do frequently) and I noticed that hyperlinks that are in a bullet point are not linked.
I reproduced this is a brand new test article, and I noticed that older articles, which I am certain had functional hyperlinks before, are no longer linked (in bullet point items.) Links in paragraphs seem to be fine.
Is this a bug?
Thanks!
Megan
Posted Jan 18, 2021 · Megan Ellis
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