Recent searches


No recent searches

Megan Ellis's Avatar

Megan Ellis

Joined Apr 15, 2021

·

Last activity Feb 11, 2022

Following

0

Followers

0

Total activity

13

Votes

6

Subscriptions

2

ACTIVITY OVERVIEW

Latest activity by Megan Ellis

Megan Ellis created a post,

Post Feedback - Ticketing system (Support)

 Allow set or increase the number of records display in the Salesforce Ticket view from 5 to 10 or 100.  Thanks!

Posted Feb 07, 2022 · Megan Ellis

2

Followers

4

Votes

3

Comments


Megan Ellis commented,

CommentWorking with articles in the knowledge base

I used the editor toolbar's Add Video feature to embed a public YouTube video - it looks great in the article, but several users found that the video did not appear in the article in their email inbox (Gmail, Thunderbird.) Instead they just saw a large white space. Have others reported this issue and is there any workaround in the way we embed videos?

View comment · Edited Nov 05, 2021 · Megan Ellis

0

Followers

0

Votes

0

Comments


Megan Ellis commented,

Community comment Q&A - Help center and community

Yes - looks good - thanks!

View comment · Posted Jan 18, 2021 · Megan Ellis

0

Followers

0

Votes

0

Comments


Megan Ellis commented,

Community comment Q&A - Help center and community

I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.

View comment · Posted Jan 18, 2021 · Megan Ellis

0

Followers

0

Votes

0

Comments


Megan Ellis created a post,

Post Q&A - Help center and community

I am publishing a new article (something I do frequently) and I noticed that hyperlinks that are in a bullet point are not linked. 

I reproduced this is a brand new test article, and I noticed that older articles, which I am certain had functional hyperlinks before, are no longer linked (in bullet point items.) Links in paragraphs seem to be fine.

Is this a bug?

Thanks!

Megan

Posted Jan 18, 2021 · Megan Ellis

1

Follower

3

Votes

5

Comments