Megan Ellis

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Inserting videos in articles and content blocks

I used the editor toolbar's Add Video feature to embed a public YouTube video - it looks great in the article, but several users found that the video did not appear in the article in their email in...

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• Megan Ellis
• Edited November 05, 2021 13:10
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Guide Article: Links in Bullet Lists are not linked

Yes - looks good - thanks!

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• Megan Ellis
• Created January 18, 2021 21:37
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Guide Article: Links in Bullet Lists are not linked

I've done a little additional troubleshooting and it seems to be a problem only when I am signed in. Viewing the article while not signed in does show the links.

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• Megan Ellis
• Created January 18, 2021 17:16
• 0 votes