Carl Edwards
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Activity overview
Latest activity by Carl Edwards-
Carl Edwards commented,
We were hoping for this sort of feature for a while so great to see! However, one big problem is costs. From my understanding, it seems that you double-charge for transferred calls. (once as the in...
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Carl Edwards created a post,
outbound call to a number that is not requester
Hi all, When using the quick call function from within an existing support ticket (enter a number) the outbound call record is saved in the ticket as if it was to the original ticket requester. Thi...