丸岡

Chandra Thanks for let me know!

When I tried the method I was taught again, it was executed successfully!

Thank you for the wonderful tips!

I'm stumbling in Step 4.

I copied zdviewcount.py as it is and entered the necessary information on the 4th to 7th lines, but the following error appears.

Is there anything else I need to fill out?

 

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The run python could not be sent to Code by Zapier.

Your code had an error!

Traceback (most recent call last):

File "", line 26, in the_function

KeyError:'view_count'

Thank you for telling me!

I'll give it a try.

If anyone knows how to create a mechanism to alert Zendesk support when a large number of emails arrive in a short time, please let me know.

Since there are no people in the middle of the night, detection may be delayed when the number of inquiries suddenly increases during that time, and we are wondering if we can take any measures on the system side.

It's best if you can notify slack.

I also use Gmail, Trello, and zapier.

Thank you for your cooperation.

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Zendesksupportにて短時間でメールが大量に届いたときにアラートを出す仕組みを作る方法についてご存知の方いますでしょうか。

深夜帯には人を置いていないため、その時間帯にお問い合わせが急に増加した際に検知が遅れてしまうことがあり、システム側で何か対策をできないかと考えています。

slackに通知できればベストです。

他、GmailやTrello、zapierを使用しています。

何卒よろしくお願いいたします。