Champ Yarbrough

1. Zendesk updates
2. Announcements
3. Announcing changes to the Zendesk customer support experience

From my experiences so far the changes made to ZD Support have been negative across the board. I have yet to get a single useful answer from a BOT and now getting to a live person who can actually ...

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• Champ Yarbrough
• Created November 17, 2021 11:00
• 5 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Multiple AND/OR conditions in Views, Triggers and Automations

I would love this feature as well.

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• Champ Yarbrough
• Created October 06, 2021 21:44
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Remove dashboard updates once ticket is viewed

This would certainly make this dashboard much more useful as it is the agents here feel like it is really just noise.

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• Champ Yarbrough
• Created April 13, 2021 15:58
• 1 vote