
Tim G
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Total activity134
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Last activity
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Member since
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Following0 users
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Votes30
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Activity overview
Latest activity by Tim G-
Tim G commented,
Hi Team! Is there anything in the works to let admins 'allow-list' certain addresses please? We see more and more emails getting caught by 'Detected email as being from a system user' - but they'r...
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Tim G created a post,
j/k keyboard shortcuts to skip quickly through ticket replies & internal notes
Hi Team! My apologies if this has been asked before, or actually already exists... or there's a simpler answer that I've overlooked! It would be great if there was a j/k* keyboard shortcut that wor...
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Tim G commented,
+1 on holiday hours too! We also have different shifts around the world, so blocking out a holiday at the 'day' level isn't granular enough. We'd love to see the ability to set these hourly. At the...
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Tim G commented,
Thank you Scott Allison ! Do you happen to know if this will impact the ability to schedule 'holidays' at a more granular level too please? I think this thread is the same thing I'm after: https:/...
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Tim G commented,
Thanks Lisa - I've added a comment to https://support.zendesk.com/hc/en-us/community/posts/4408860510490/comments/4435859872410 I think the ability to access the admin center completely independent...
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Tim G commented,
Thanks Parag! I was doing Zendesk training for someone yesterday, and I watched them stumble into this confusion when they were creating a view (they're a full agent): - They went into the 'manage ...
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Tim G commented,
👍 Excellent write-up Josef! I stumbled across this issue again today in looking to share a new dashboard - FYI there's another post with a few votes on it over here too: https://support.zendesk.com...
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Tim G commented,
This keeps getting me into trouble with my company too - really need a way to be able to say 'don't email an invite' please 🙂
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Tim G commented,
Thanks Benjamin Kirsch ! I see that it says that "This change impacts all accounts with the latest CCs functionality enabled." - just wanted to confirm 100% - does that mean that accounts that are ...
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Tim G commented,
Hi Team! Love a number of things about the new Admin Center, but one of the biggest pain points for me at the moment is the 'jumping over to a new tab' or 'not quite knowing where the tab is that y...