Mike Davis

User Group Leader

Total activity

51
Last activity

September 14, 2023 14:28
Member since

April 15, 2021 14:37
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Followed by

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Votes

4
Subscriptions

30

Activity overview

Latest activity by Mike Davis

Mike Davis created a post, September 14, 2023 14:28
Community Manager User Group: Meeting Recaps & Rest of 2023
1. Community
2. User Groups
Hello fellow community professionals and enthusiasts! First, a huge apology for my epic delay on getting these updates to you, and also for missing a meet-up for August. We did meet in July and aga...
- Mike Davis
- Created September 14, 2023 14:28
- 2 followers
- 0 comments
- 1 vote
Mike Davis commented, February 28, 2023 19:50
Hi Francisco! Thanks for the question. And no worries, I'm sure we'll catch you at our next event later this month. I hear ya. So much of community management is learning as you go. But luckily the...
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- Mike Davis
- Created February 28, 2023 19:50
- 2 votes
Mike Davis commented, February 08, 2023 18:56
Thanks for this, Nicole! I'm happy to provide a recap of our meeting. As mentioned, the topic was all about digital-led strategies, and communities are playing a pivotal role in this space. We brok...
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- Mike Davis
- Edited February 08, 2023 18:58
- 1 vote
Mike Davis commented, November 09, 2022 19:44
👋 Hi everyone! My name is Mike Davis and I'm the user group leader for the community manager user group. Here's a link to our chapter. A bit about meI'm the Digital Experience Manager at Workiva, a...
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- Mike Davis
- Created November 09, 2022 19:44
- 3 votes
Mike Davis commented, March 31, 2022 12:36
Thanks for the hack, Ifra! I'll work with our team to see if that indeed solves our conundrum. Many thanks for the help.
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- Mike Davis
- Created March 31, 2022 12:36
- 0 votes
Mike Davis commented, March 30, 2022 12:24
Hi Ifra Saqlain! Thanks for the follow-up. So my setup today is that User segment is set to Signed-in users and Who can manage posts? is set to Agents and Admins. I can't seem to prevent a signed-i...
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- Mike Davis
- Edited March 30, 2022 12:24
- 0 votes
Mike Davis created a post, March 29, 2022 14:41
Restrict end users from posting to certain topics
1. Community
2. Zendesk Suite Q&A
Hi all! I'm struggling to find out if it is possible, and if so, how to restrict end users of your community from posting to certain topics. For example, we have a topic is setup to be visible to s...
- Mike Davis
- Created March 29, 2022 14:41
- 6 followers
- 12 comments
- 0 votes
Mike Davis created a post, December 07, 2021 21:34
Benchmark CSAT for Product Feedback
1. Community
2. Zendesk Suite Q&A
Hi all! I was coming up short on Google searches and thought I'd ask in here to see what stuck. Here goes nothing... We are using our community site to take in product feedback, generating Zendesk ...
- Mike Davis
- Created December 07, 2021 21:34
- 2 followers
- 1 comment
- 0 votes
Mike Davis commented, June 05, 2020 21:36
@... Thanks! Huge fan, for sure.And thanks, I am on a Mac so your CTRL+Cmmd+Space hack is game changer for sure. Thanks much!
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- Mike Davis
- Created June 05, 2020 21:36
- 0 votes
Mike Davis commented, June 05, 2020 15:21
This is a fantastic thread! I'm curious, how do you get these to render in your community post title and body of text?
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- Mike Davis
- Created June 05, 2020 15:21
- 0 votes