Keith Stoneman

This is precisely why it's needed. Don't make me think, as Steve Krug would say. 
If you click on your profile, then "Assigned Ticket," on the upper left above the tickets, it's a dropdown. 

Who is the VP or Director of Product for Zendesk? How do we get more eyeballs on this? What is Zendesk's process for prioritizing features? 

@..., 

How do feature requests get promoted or put on the roadmap? A Cc view is wanted by the community. What posting comments on a message board is teaching us, without any communication back, is NOT to give feedback. Instead, to become disengaged and quit wasting our time with a product we all love. ClickUp does a great job of this by using Canny, FYI. https://clickup.canny.io/

https://support.zendesk.com/hc/en-us/community/posts/4409222730266-Feature-Request-Public-Zendesk-Product-Roadmap-

Agree 1000%. Would be a fantastic feature! 

Agree with all the sentiments above. It's a UX issue by not having it as a available as a filter condition. I work on a Marketing team and people don't want to be clicking around in the labyrinth of links in Zendesk. It's not intuitive for non-IT people to find this. One view, one click.