Tejas Patil

Total activity

28
Last activity

November 01, 2021 04:36
Member since

April 15, 2021 14:37
Following

0 users
Followed by

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Votes

5
Subscriptions

16

Activity overview

Latest activity by Tejas Patil

Tejas Patil commented, October 14, 2021 07:34
Hi Team,"If the end user chats in again after an agent leaves, it pops back into the queue. In these cases, the history of their previous chat is present because it’s still considered the same chat...
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- Tejas Patil
- Created October 14, 2021 07:34
- 2 votes
Tejas Patil commented, October 12, 2021 14:28
Before you migrate is a broken link
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- Tejas Patil
- Created October 12, 2021 14:28
- 0 votes
Tejas Patil commented, September 28, 2021 11:53
@...I used 2 customer Metric 1. Update handling time (sec) = IF ([Changes - Field name] = "Total time spent (sec)") THEN IF ([Changes - Previous value]=NULL OR [Changes - Previous value]="") THEN N...
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- Tejas Patil
- Created September 28, 2021 11:53
- 0 votes
Tejas Patil commented, July 27, 2021 14:13
Hi,Is there any way to find, what % of customers update the email before we respond?Thanks
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- Tejas Patil
- Created July 27, 2021 14:13
- 0 votes
Tejas Patil commented, July 27, 2021 07:08
@... are you looking for something like below?
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- Tejas Patil
- Created July 27, 2021 07:08
- 0 votes
Tejas Patil commented, January 27, 2021 04:21
@Adrian M. did you tried using the Metric filter to remove blank values for number of tickets metric?
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- Tejas Patil
- Created January 27, 2021 04:21
- 1 vote
Tejas Patil commented, May 22, 2020 06:22
Would like to see this feature soon..
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- Tejas Patil
- Created May 22, 2020 06:22
- 2 votes