Louis Eloff

Hi Eric,

That did the trick :D I was not sure how to use the helper and was looking for an example in the meantime but couldn't find any. 

Now that I did it as per your clarification, everything is perfect and the pagination options are showing on the rendered pages 8)

Thank you so very much again!!
Louis

Hi Eric,

Thank you so much. Herewith the code on the sections-template we are using:
Please let me know if this helps, otherwise I will follow your suggestion instead :) 

Best regards,
Louis

{{section.name}}

{{#if settings.show_follow_section}}
{{subscribe}}

{{/if}}
{{#if section.description}}
{{section.description}}

{{/if}}



{{#if section.sections}}


{{#each section.sections}}



{{#is id 360004482340}}{{/is}}
{{#is id 360004519379}}{{/is}}
{{#is id 360004491860}}{{/is}}
{{#is id 360004501819}}{{/is}}
{{#is id 360004519459}}{{/is}}
{{#is id 360004453899}}{{/is}}
{{#is id 360004519479}}{{/is}}
{{#is id 360004482400}}{{/is}}
{{#is id 360004529819}}{{/is}}
{{#is id 360004496939}}{{/is}}
{{#is id 360004615659}}{{/is}}

{{name}}

{{excerpt description}}

 Learn more 



{{/each}}


{{/if}}
{{pagination}}








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Good day,

We are currently trying to add {{pagination}} to sections (with more than 30 sub-sections). Despite adding the pagination helper to the bottom of the (custom sections template, it does not show the pagination options on the rendered page.

Could you perhaps advise on things we could look out for? Our dev had a look as well and slightly baffled that it is not showing up.

The template changes does update succesfully and gives an error when the helper is not added in the correct place. We have cleared cache & browser history and tried multiple devices to make sure it's not a browser limitation.

Thank you in advance,
Louis

Hi @... Thank you for getting back to me. I'm quite new at this so please forgive if I sound vague.

Our HC is SSO-enabled & authenticates against an internal auth server, but the URL is https://kip.momentumhealthsolutions.co.za . Will that be a problem or will you require access to be able to advise?

Thanks again,
Louis

Greetings community,

I'm hoping someone can point me in the right direction RE: changing the width of help center articles. At the moment it is really narrow :|

I updated the CSS several times in different ways but it's not having an effect on the articles.

Herewith the current code I'm using:

This is what it currently looks like. We would like it to be at least 85% as we won't be using that space for anything else.

Is there perhaps anyone that can advise/assist? The HC is live and I've checked everything I could based on existing advice here on the ZD community. 

Thank you so much in advance.
Louis

Hi all,

I am currently trying to solve the same challenge, especially with misspellings.

I have added the above code to our script.js on the Guide site, but it seems to only work for one of the "synonyms" in my test list. I added a few synonym lines below the sample ones, as follows, but it only works for the 2nd one (Sleep), when I search for "slep" on the HC. The others all say "No results" when searching. I made sure that articles exist for the primary words. Any ideas what I might be doing wrong? Thanks in advance!!

   NewSynonymSet('pre-authorisation', ['preauth', 'pre-auth']);
   NewSynonymSet('sleep', ['sleeep', 'slep']);
   NewSynonymSet('physiotherapy', ['physiotheraphy', 'Phisiotherapy']);
   NewSynonymSet('parents', ['parants', 'perents']);