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Roger Whitacre
Joined Apr 15, 2021
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Last activity Oct 16, 2021
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Latest activity by Roger Whitacre
Roger Whitacre created a post,
Post Q&A - Tickets and email
We have begun using the Clone Ticket app. It seems like if the ticket has an attachment, you cannot clone the ticket. I redacted the attachment but that doesn't help. It replaces the original attachment with a file named "redated.txt". This continues to prevent the ticket from being cloned. Any ideas what can be done?
Posted Jul 21, 2021 · Roger Whitacre
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