
Effortless Office BPO
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Recent activity by Effortless Office BPO-
I have a parallel question Federico's... I see the option to use the Ticket Merge app, which looks awesome (Thanks Au Finh!) but if we're on a professional account, how do I disable the default me...
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In the instructions above, it states: "It's important to note that shared tickets do not pass on user information – that is, customer information such as email address or phone number are not store...
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Hi Mark Schäfermann, In the 'Understanding how ticket sharing works' section above, this behavior is described: "All ticket statuses can match, except for On-hold. When a ticket is changed to On-ho...
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I too want this functionality to update a field with a numeric value when firing an action, whether that be through a macro, trigger or automation. I guess we'll see what they have in their feedbac...