Arno (EMEA Partner)
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Total activity157
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Last activity
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Activity overview
Latest activity by Arno (EMEA Partner)-
Arno (EMEA Partner) commented,
Is there ETA for for Finnish language? I noted that Swedish language is already there.
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Arno (EMEA Partner) commented,
Does anyone know, if there is a third party app or integration platform supporting Facebook "Mentions"? Now that it seems that customers cannot anymore add wall post, but everything is under "Menti...
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Arno (EMEA Partner) commented,
"Hard ticket deletion still takes place 30 days later, the tickets are just not visible in the view. Storage is reflected straight away as a result of soft deletion and you don't have to wait for h...
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Arno (EMEA Partner) commented,
As it is mentioned it separately, that these tickets are not visible in Deleted tickets view, does this mean, that hard delete takes place immediately and also used storage is affected immediately?...
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Arno (EMEA Partner) commented,
This would be a very useful feature. Some times services are divided under sub brands according to solution areas, but it would logical to offer possibility get help a cross these areas. Some kind ...
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Arno (EMEA Partner) commented,
Hi, These particular cases have been solved by changes on the cookie-bot side configuration. With defaults settings, Cookie-bot just seemed to decide that multiple script files should be blocked, w...
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Arno (EMEA Partner) commented,
Referring to one comment earlier, I also think that having author name in notification can be problematic, and it seems like additional and even unnecessary piece of information that many might not...
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Arno (EMEA Partner) commented,
Ashwin, sounds interesting, can clarify a bit. I was not able to add a lookup field in organization, that would only include users from that organization. When you have tens of thousands of users a...
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Arno (EMEA Partner) commented,
I am studying the same problem. Zendesk Guide site includes CookieBOT, and unless "Statistics" is accepted, only forms selection is visible, but nothing happens after selection. Accepting "Statisti...
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Arno (EMEA Partner) commented,
I assume this cannot be done at least yet? Have an organization profile field with lookup for users of that organization? Use case would be able select one user of organization as "primary contact"...