Arno (EMEA Partner)
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Last activity
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Activity overview
Latest activity by Arno (EMEA Partner)-
Arno (EMEA Partner) commented,
First asked for a workaround on Agent workspace related article, but a guess this could been seen as an issue with multibrand support, and could be pretty easily corrected: Anyone found a workaroun...
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Arno (EMEA Partner) commented,
Anyone found a workaround for this in Agent Workspace? When working with multiple brands "incorrect" receiver information on ticket causes unnecessary confusion for agents. For some reason also wit...
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Arno (EMEA Partner) commented,
Valery Topilin, Sound interesting they way you have done it. So you are able to manage the structure as well with subsections with pretty straight forward process. I am not so familiar with Oxygen ...
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Arno (EMEA Partner) commented,
Thanks for the update. Was able to solve my problem. By default preview was listening to: 2023-02-13 21:22:51 +0200 Thin web server (v1.8.1 codename Infinite Smoothie)2023-02-13 21:22:51 +0200 Maxi...
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Arno (EMEA Partner) commented,
It was something to do with default "ip address". By default theme preview / sinatra was listening on 0.0.0.0:4567 as follows, and it seemed to fail after returning just a couple of files of the fi...
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Arno (EMEA Partner) commented,
Having issues with ZAT THEME PREVIEW suddenly, for a week now. Using standard port only. Read about the updates and related problems afterwards, but based on the updates, there should not be any is...
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Arno (EMEA Partner) commented,
Having issues with ZAT and theme preview, so I am not sure if these are related. Loading *.js and *.css files fail due failed preflight requests, which I was not expecting at all. I am using the st...
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Arno (EMEA Partner) commented,
Just to confirm, if you use just "domain.com" on blocklist, user can still create ticket with web widget form and help center form, but if you use "suspended:domain.com" or "reject:domain.com", thi...
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Arno (EMEA Partner) commented,
There seems to be discussion about two separate things here. There is language support for Answer BOT and then there is language support for the new widget supporting predefined flows for customers...
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Arno (EMEA Partner) commented,
Based on experience for example with Suite Professional we have been able give a Light agent Guide Agent role without license been used. Has this changed now? EDIT: Looked at an article about light...