Arno (EMEA Partner)
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Recent activity by Arno (EMEA Partner)-
Just to confirm, if you use just "domain.com" on blocklist, user can still create ticket with web widget form and help center form, but if you use "suspended:domain.com" or "reject:domain.com", thi...
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There seems to be discussion about two separate things here. There is language support for Answer BOT and then there is language support for the new widget supporting predefined flows for customers...
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Based on experience for example with Suite Professional we have been able give a Light agent Guide Agent role without license been used. Has this changed now? EDIT: Looked at an article about light...
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Hi Pedro, Thanks for the tip. Unfortunately this would not suite us either now, and is far too complex, but I might consider this with some other case. Hopefully we will see development on this soo...
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This solution seems to work fine. Just have to be careful that you do not have other triggers routing the tickets that do not exclude Whatsapp channel and override this trigger. But has no one foun...
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Any update on the Email Status project? Will we have somekind of solution soon?
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Let me check if I could get you an actual image. I might need to transfer theme to another environment, as I could not share even titles without asking, and I do not have easy tools blur the conten...
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Thanks, good to clarify this, Section page is what I am trying to modify.
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Hi Ruddy, EDIT: clarified the example results below a bit. Thanks. Working code, but this does not list the sub section titles under sections, only article titles. I would like to show the whole st...
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Hi, Tried, but section page does not identify sections at all. Thanks anyhow.