
Robert De La O
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Total activity19
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Last activity
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Member since
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Following0 users
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Votes11
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Activity overview
Latest activity by Robert De La O-
Robert De La O commented,
This is something new that just started happening to our tickets as well after over a year of using Answer Bot. We are having to exclude certain customers from Answer Bot now as a result.
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Robert De La O commented,
We leverage saml to provision users and when an employee leaves it automatically suspends them (though we as admins don't always know this). It would be nice to have a filter on the team view to fi...
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Robert De La O commented,
Agree with all of the above. We really need to be able to edit the organization on a closed ticket. We had tickets that were misassigned and we want to be able to correct this inaccuracy.
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Robert De La O commented,
Agreed this is important for us as well.