Denis MENARD

Total activity

97
Last activity

December 05, 2023 16:02
Member since

April 15, 2021 14:50
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28
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34

Activity overview

Latest activity by Denis MENARD

Denis MENARD created a post, December 05, 2023 14:54
Dynamic Content and escape Characters
1. Community
2. Developer - Zendesk APIs
Hello, I create a dynamic_content to feed a webhook. My Dynamic content contains: { "claim": { "application": { "enquiryType": "{{dc.a}}", "businessSource": "{{dc.c...
- Denis MENARD
- Created December 05, 2023 14:54
- 2 followers
- 0 comments
- 0 votes
Denis MENARD commented, October 20, 2023 14:59
Progressing, but blocked now. I did that : "definition": { "StartAt": "checkfield", "States": { "checkfield": { ...
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- Denis MENARD
- Created October 20, 2023 14:59
- 0 votes
Denis MENARD commented, October 19, 2023 14:39
Top, It's working! thank you!
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- Denis MENARD
- Created October 19, 2023 14:39
- 0 votes
Denis MENARD commented, October 19, 2023 13:55
Hello, Thanks for your feedback, but my trigger has to start when the value of this ticket field change. So do I have yo put { "Variable": "$.input.ticket_event.custom_field.id", "N...
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- Denis MENARD
- Created October 19, 2023 13:55
- 0 votes
Denis MENARD commented, October 19, 2023 13:42
thanks, will try!
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- Denis MENARD
- Created October 19, 2023 13:42
- 0 votes
Denis MENARD created a post, October 19, 2023 12:01
ZIS - ticket.CustomFieldChanged
1. Community
2. Developer - Zendesk Apps Framework (ZAF)
Hello I want to use this function: ticket.CustomFieldChanged But I don't know where and how I put the ID of the ticket field my ZIS need to scan. How can I do that?
- Denis MENARD
- Created October 19, 2023 12:01
- 2 followers
- 6 comments
- 0 votes
Denis MENARD commented, October 19, 2023 11:59
Hello, I think Veronica needs something like Time Tracking Apps do. Do you know how this app hide the fields (as it is a Zendesk one)?
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- Denis MENARD
- Created October 19, 2023 11:59
- 0 votes
Denis MENARD created a post, October 19, 2023 11:56
ZIS Integration
1. Community
2. Français Communauté
Hello, Est ce que quelqu'un a déjà utiliser la modification d'un champs de ticket personnalisé pour activer un package ZIS? En gros je veux que si l'agent choisi le champs de ticket B dans un men...
- Denis MENARD
- Created October 19, 2023 11:56
- 2 followers
- 1 comment
- 0 votes
Denis MENARD commented, October 11, 2023 06:42
Hi Ivan, Thanks for feedback. Unfortunately, I tried, with no success. Name stays name..
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- Denis MENARD
- Created October 11, 2023 06:42
- 0 votes
Denis MENARD commented, September 22, 2023 13:52
+1 !
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- Denis MENARD
- Created September 22, 2023 13:52
- 0 votes