denis menard

Total activity

42
Last activity

March 10, 2023 11:11
Member since

April 15, 2021 14:50
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13
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15

Activity overview

Latest activity by denis menard

denis menard commented, March 10, 2023 11:11
Hello, On my side it doesn't work. Latest comment HTML push all the history of the mail. My customers receive so Twice the content if I activate Quoted content...
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- denis menard
- Created March 10, 2023 11:11
- 0 votes
denis menard commented, February 17, 2023 08:44
Bonjour Jérémy, Merci pour ce retour rapide. De notre côté, nous avons besoin pour nos clients de pouvoir construire des reportings sur les temps de traitement Agents. Il est important pour nous ...
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- denis menard
- Created February 17, 2023 08:44
- 0 votes
denis menard commented, February 16, 2023 14:48
Bonjour, Au niveau Utilisateurs, sera t'il possible d'avoir les données de temps de statut par agent dans Explore? Merci,
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- denis menard
- Created February 16, 2023 14:48
- 0 votes
denis menard commented, December 09, 2022 16:08
Bonjour, Est il possible d'avoir des tableaux de bords, temps réel ou historique des statuts Agents? Merci,
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- denis menard
- Created December 09, 2022 16:08
- 1 vote
denis menard created a post, November 17, 2022 15:33
Password for End Users
1. Community
2. Feedback - Admin Center
Hello, Is it possible to create an option to set EndUser Password complexity on Custom as it is available for Team Members? Thanks
- denis menard
- Created November 17, 2022 15:33
- 2 followers
- 0 comments
- 0 votes
denis menard commented, September 19, 2022 16:03
Bonjour, Merci pour cela. J'ai 2 remarques/questions : Peut on modifier le survey en mode messaging pour poser plusieurs questions? Le lien de partage vers les astuces ne fonctionnent pas (chez m...
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- denis menard
- Created September 19, 2022 16:03
- 0 votes
denis menard commented, August 26, 2022 12:57
Hello It's quite an interesting funcion, and I'd like to test it as soon as possible. Just a quick question In Explore, will we be available to do reports on time spent per agent on each status? I...
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- denis menard
- Created August 26, 2022 12:57
- 0 votes
denis menard created a post, April 29, 2022 16:29
Custom Fields and Date
1. Community
2. Feedback - Ticketing System (Support)
Hello, Is it possible to choose date format in Customs Fields? Some of my customer want to put Date in this format: yyyy/mm/dd hh:mm. How I can do that (note that this date will need to be used ...
- denis menard
- Created April 29, 2022 16:29
- 3 followers
- 2 comments
- 0 votes
denis menard commented, September 08, 2021 13:40
Bonjour, Merci pour cet article. C'est très complet. Questions : Les tickets émis par l'automatisme apparaissent ils dans Support (peut on les chercher?), sont ils visibles dans Explore?
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- denis menard
- Created September 08, 2021 13:40
- 0 votes
denis menard commented, June 24, 2021 07:46
Hello Components is it working now? On my side, I can't install it.. Thanks,
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- denis menard
- Created June 24, 2021 07:46
- 0 votes