MENARD Denis
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Total activity21
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Last activity
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Activity overview
Latest activity by MENARD Denis-
MENARD Denis created a post,
Custom Fields and Date
Hello, Is it possible to choose date format in Customs Fields? Some of my customer want to put Date in this format: yyyy/mm/dd hh:mm. How I can do that (note that this date will need to be used ...
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MENARD Denis commented,
Bonjour, Merci pour cet article. C'est très complet. Questions : Les tickets émis par l'automatisme apparaissent ils dans Support (peut on les chercher?), sont ils visibles dans Explore?
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MENARD Denis commented,
Hello Components is it working now? On my side, I can't install it.. Thanks,
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MENARD Denis created a post,
SMTP Relay
Hello, As a BPO, we are creating a lot of instances for our customers. Many of them doesn't want to modify their DNS Policies, and ask us to use their SMTP as Relay. Can you please tell me if th...
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MENARD Denis created a post,
Like In Facebook
Hello, Is it possible to developp a feature in order we can through Zendesk like Facebooks messages? Thanks,
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MENARD Denis commented,
Hello, Some updates on this subject? Thanks
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MENARD Denis commented,
Hello, We tested this option, but result is not great. Our externals need for example to see who sent the mail (mail address) and not name as it it in side conversation.. How can we change this...