Denis Menard

Total activity

49
Last activity

May 30, 2023 14:13
Member since

April 15, 2021 14:50
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0 users
Followed by

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Votes

14
Subscriptions

18

Activity overview

Latest activity by Denis Menard

Denis Menard created a post, May 30, 2023 14:13
Tickets and Views
1. Community
2. Zendesk Suite Q&A
Hello, Some of my customers use Zendesk to handle their channels. In some cases we meet some issues because of view settings issues. In other world, sometimes my customer are "angry" of some ticke...
- Denis Menard
- Created May 30, 2023 14:13
- 2 followers
- 1 comment
- 0 votes
Denis Menard created a post, May 12, 2023 16:22
Use Description or comment to update Custom Fiels
1. Community
2. Zendesk Suite Q&A
Hello, Does somebody can help me? I receive in my Zendesk some mails from an external bot. I don't have hand on this bot integration development. The bot send me message containing this : Nom :...
- Denis Menard
- Created May 12, 2023 16:22
- 3 followers
- 1 comment
- 1 vote
Denis Menard commented, May 10, 2023 09:19
Hello, I'm very interested with this functions. How can we test it? Thanks
- View comment
- Denis Menard
- Created May 10, 2023 09:19
- 1 vote
Denis Menard commented, March 10, 2023 11:11
Hello, On my side it doesn't work. Latest comment HTML push all the history of the mail. My customers receive so Twice the content if I activate Quoted content...
- View comment
- Denis Menard
- Created March 10, 2023 11:11
- 0 votes
Denis Menard commented, February 17, 2023 08:44
Bonjour Jérémy, Merci pour ce retour rapide. De notre côté, nous avons besoin pour nos clients de pouvoir construire des reportings sur les temps de traitement Agents. Il est important pour nous ...
- View comment
- Denis Menard
- Created February 17, 2023 08:44
- 0 votes
Denis Menard commented, February 16, 2023 14:48
Bonjour, Au niveau Utilisateurs, sera t'il possible d'avoir les données de temps de statut par agent dans Explore? Merci,
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- Denis Menard
- Created February 16, 2023 14:48
- 0 votes
Denis Menard commented, December 09, 2022 16:08
Bonjour, Est il possible d'avoir des tableaux de bords, temps réel ou historique des statuts Agents? Merci,
- View comment
- Denis Menard
- Created December 09, 2022 16:08
- 1 vote
Denis Menard created a post, November 17, 2022 15:33
Password for End Users
1. Community
2. Feedback - Admin Center
Hello, Is it possible to create an option to set EndUser Password complexity on Custom as it is available for Team Members? Thanks
- Denis Menard
- Created November 17, 2022 15:33
- 3 followers
- 0 comments
- 0 votes
Denis Menard commented, September 19, 2022 16:03
Bonjour, Merci pour cela. J'ai 2 remarques/questions : Peut on modifier le survey en mode messaging pour poser plusieurs questions? Le lien de partage vers les astuces ne fonctionnent pas (chez m...
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- Denis Menard
- Created September 19, 2022 16:03
- 0 votes
Denis Menard commented, August 26, 2022 12:57
Hello It's quite an interesting funcion, and I'd like to test it as soon as possible. Just a quick question In Explore, will we be available to do reports on time spent per agent on each status? I...
- View comment
- Denis Menard
- Created August 26, 2022 12:57
- 0 votes