Eversys SA
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Total activity146
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Last activity
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Activity overview
Latest activity by Eversys SA-
Eversys SA created a post,
WhatsApp WA API integration blue double tick read receipt
Hi, It would be great to develop so that there is also a blue double tick read receipt on the customers side write they don't know if we read there message unless they click the message info. Plea...
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Eversys SA commented,
great Idea !
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Eversys SA commented,
+1
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Eversys SA commented,
This would really help we have the same issue.
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Eversys SA created a post,
teams member page
Hi would be cool of possible to export as xlsx .
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Eversys SA commented,
Gonzalo Rivero there is a cool app called out-of-office that helps to avoid that when an agent is set to OOO it unassign's and puts the ticket back on the group dashboard. here is the link to the a...
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Eversys SA commented,
any news here it's crazy this is not possible since over 2 years and not even on the roadmap or a beta version (EAP)?
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Eversys SA created a post,
Markdown or native tool to add diagrams in zendesk guide
Hi, I was looking if possible to use markdown to create diagrams as done here.: https://github.com/mermaid-js/mermaid Will this be possible soon? As a workaround I embedded the iframe code from m...
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Eversys SA commented,
This indeed would be helpful.
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Eversys SA commented,
+++ on the bulk move topic. This sould be a basic feature of the guide Admin. having to move each article manually is a waste of time. I hope we get an update or EAP on this soon.