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Customer Admin

Joined Apr 15, 2021

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Last activity Feb 14, 2022

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ACTIVITY OVERVIEW

Latest activity by Customer Admin

Customer Admin commented,

Community comment Q&A - Help center and community

YESSSSS !

Great job Vladan, with your script everything works like a charm, text appears as expected.

Thank you very much, I am ready to publish, now

 

Cheers

 

View comment · Posted Jun 25, 2020 · Customer Admin

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Customer Admin commented,

Community comment Q&A - Help center and community

Yes is visible,

form is cutted in some part to make it easier embedding in website, but is visible to anonymous user

https://kasanova.zendesk.com/hc/it/requests/new 

 

 

View comment · Posted Jun 25, 2020 · Customer Admin

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Customer Admin commented,

Community comment Q&A - Help center and community

Hi all, 

I see this post is 2 years old

I'm trying to insert a description in default form attachment

Is there any change ? I Can't see any text appearing in attach description, used all tips in thread but with no luck

 

Thanks in advance for help

 

View comment · Posted Jun 24, 2020 · Customer Admin

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Customer Admin commented,

Community comment Q&A - Help center and community

Hi Ifra,

I Fixed alignement, removing all code and adding a DIV Style did all tricks, magnifier gone and text centered

Thanks for help for link, now everything it's ok

HC Homepage is lost, but it's what I need by now

We'll recover standard HP when Guide will be ready

Thanks for your precious support

Cheers!

 

View comment · Posted Jun 24, 2020 · Customer Admin

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Customer Admin commented,

Community comment Q&A - Help center and community

Yes! With

{{search submit=false instant=settings.instant_search class='search search-full'}}

search box is gone. There is only magnifier icon, can you help me to remove it too ?

with this:

Thank you message



I can write in homepage correctly, but is on the left on the screen, I'm trying to write it centered

Weird thing on the link:

 Add link of your website here 

inserted my homepage, but hover show HC link, if I click nothing happens...

 

Thank you very much for help, very appreciated

 

 

View comment · Posted Jun 23, 2020 · Customer Admin

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Customer Admin created a post,

Post Q&A - Help center and community

HI,

is it possible to hide search bar in Help Center homepage ?

I have no article in Guide, so I'm using only ticket form.

My goal, at the moment, is to use home page only as landing for ticket submission, a thank you page with a link to my website, placing some text and link

Is there a way to achieve it ?

Thanks a lot

 

 

Posted Jun 23, 2020 · Customer Admin

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