Thomas Verschoren

Problem solver with a passion for Apple sitting behind a Zendesk. https://verschoren.com - https://internalnote.com - https://premiumplus.io

Community Moderator

Total activity

105
Last activity

June 09, 2022 11:26
Member since

April 15, 2021 15:20
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Votes

9
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52

Activity overview

Latest activity by Thomas Verschoren

Thomas Verschoren commented, June 07, 2022 14:18
Hey,The Dropdown fields in your Guide form are created by editing a custom ticket field in the Zendesk Admin Panel. Adding or injecting extra options in a dropdown client-side will not work since t...
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- Thomas Verschoren
- Created June 07, 2022 14:18
- 0 votes
Thomas Verschoren commented, April 11, 2022 09:50
Is there a way to set a distribution pool when creating leads via API? I can set an owner ID but not sure what would be the ID of a pool?
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- Thomas Verschoren
- Created April 11, 2022 09:50
- 1 vote
Thomas Verschoren commented, February 28, 2022 09:36
That's nice!
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- Thomas Verschoren
- Created February 28, 2022 09:36
- 0 votes
Thomas Verschoren commented, February 07, 2022 14:55
(Parallel to an email tread) - We inject Header info into a Wordpress theme via a plugin since we havent created a child theme for our main theme and any changes would be lost) but that doesn't see...
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- Thomas Verschoren
- Edited February 07, 2022 14:56
- 0 votes
Thomas Verschoren commented, February 02, 2022 12:06
Hey, Question about the validation process: Some of the resource we like to index are hosted on a HubSpot environment and it's not always trivial to add the correct meta data to <head> Would someth...
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- Thomas Verschoren
- Created February 02, 2022 12:06
- 0 votes
Thomas Verschoren commented, January 26, 2022 11:34
Awesome, appreciate it!
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- Thomas Verschoren
- Created January 26, 2022 11:34
- 0 votes
Thomas Verschoren commented, January 26, 2022 09:20
The Developer Documentation links to https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/sdk_api_reference/#authentication which currently does not exist. Hw do we use the ...
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- Thomas Verschoren
- Created January 26, 2022 09:20
- 0 votes
Thomas Verschoren commented, December 02, 2021 10:43
Hey, The issue seems to be resolved. Thanks for the fast response!
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- Thomas Verschoren
- Created December 02, 2021 10:43
- 0 votes
Thomas Verschoren commented, December 02, 2021 08:18
I think some of these changes may have gone live already? Running the zcli version beta14 (released 1.0.0-beta14) I can not load any apps anymore while appending the ?zcli_apps=true command on mult...
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- Thomas Verschoren
- Created December 02, 2021 08:18
- 2 votes
Thomas Verschoren commented, November 29, 2021 13:09
Hey Giovanni Berthelot I work for a Master Zendesk Partner and we build a quick demo page on Custom Pages here as a proof of concept: https://support.premiumplus.tech/hc/p/assets It's an Asset Cata...
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- Thomas Verschoren
- Created November 29, 2021 13:09
- 1 vote