Thomas Verschoren
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Total activity88
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes7
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Subscriptions48
Activity overview
Latest activity by Thomas Verschoren-
Thomas Verschoren commented,
Hey, The issue seems to be resolved. Thanks for the fast response!
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Thomas Verschoren commented,
I think some of these changes may have gone live already? Running the zcli version beta14 (released 1.0.0-beta14) I can not load any apps anymore while appending the ?zcli_apps=true command on mult...
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Thomas Verschoren commented,
Hey Giovanni Berthelot I work for a Master Zendesk Partner and we build a quick demo page on Custom Pages here as a proof of concept: https://support.premiumplus.tech/hc/p/assets It's an Asset Cata...
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Thomas Verschoren commented,
Hey @... It's available via API by using the following call: var id = {ID of the user you'd like to get tickets for}var path = https://yourdomain.zendesk.com/api/v2/users/'+id+'/tickets/followed.js...
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Thomas Verschoren commented,
Hey, I tried solving my own problem by creating a better experience for agents with the Follower View Marketplace App for Zendesk Support: https://www.zendesk.com/apps/support/follower-view/
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Thomas Verschoren commented,
Hey, I tried to create a better experience for agents with the Follower View Marketplace App for Zendesk Support: https://www.zendesk.com/apps/support/follower-view/
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Thomas Verschoren commented,
Are there plans to add a bulk import feature via CSV to the Object Manager? I've currently build one for a client but since my, custom solution also encompassed Editing, Deletion and creation of a ...
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Thomas Verschoren commented,
Is this the default Copenhagen theme? Or a custom Help Center theme? Can I get a direct link to your public Help Center? Might be something missing in the code for your (sub)sections so I’ll check.
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Thomas Verschoren created a post,
Use Followers as VIEW parameter conditions
PlannedZendesk is setup by default with a "My Tickets" view which shows agents all tickets assigned to them, Since the new Follower feature, more often than not we assign tickets to the Tier 1 that should...
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Thomas Verschoren commented,
Hey, The article object does not include a label-element, so it's not accesible by default: https://developer.zendesk.com/apps/docs/help-center-templates/objects#article-object If you're a bit ...