
Valentina Grishkevich
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Total activity5
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Last activity
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Activity overview
Latest activity by Valentina Grishkevich-
Valentina Grishkevich commented,
How do I set that business rule to close tickets from online chat but not from offline chat? Could you point me in the direction of the necessary settings?
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Valentina Grishkevich commented,
What if I don't want to create tickets our of past chats? I only want to send transcripts.