
Shelly Gurrola
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Last activity
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Activity overview
Latest activity by Shelly Gurrola-
Shelly Gurrola commented,
Is there a way to set the default auto-response if virus protector opens the csat request, to choose Satisfied instant of assuming the worse?
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Shelly Gurrola commented,
Thank you for the recipe... my only concern is I can't trust this or any CSAT report until the bug in ZD is resolved. Any assistance you could offer towards that would be so appreciated.https://sup...
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Shelly Gurrola commented,
Is there any update to this.... I see all of this from 2 years ago. I can't imagine how it would take this long to resolve this issue. Especially if (in my case) I associate performance reviews, cu...