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Tetiana Kharchenko's Avatar

Tetiana Kharchenko

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Tetiana Kharchenko

Tetiana Kharchenko commented,

Community comment Developer - Zendesk Apps Framework (ZAF)

Thank you so much for this article! We had a hard time customizing the launcher and failed, but this really helped!

View comment · Posted Mar 26, 2021 · Tetiana Kharchenko

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Tetiana Kharchenko created a post,

Post Feedback - Ticketing system (Support)

Hi,

It would be great if the period after which a closed ticket gets archived could be increased from 120 days to 1 year, or if it could be made customizable.

We know about the exporting options, but would love to be able to see those older tickets in the views.

Thank you!

Posted Jul 07, 2020 · Tetiana Kharchenko

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