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Jeanette
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Jeanette
Jeanette created a post,
Post Feedback - Ticketing system (Support)
As of now, the confirmation message when a customer leaves their contact information is a generic "Thanks for reaching out".
See https://support.zendesk.com/hc/en-us/articles/360041076314-Can-I-edit-the-ticket-confirmation-message-from-the-Web-Widget-.
We'd like to see the ability to customize this message, as we want to cater it to our brand and our mission.
Posted Jun 08, 2020 · Jeanette
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