Maggie Ungerboeck
-
Total activity96
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes20
-
Subscriptions49
Activity overview
Latest activity by Maggie Ungerboeck-
Maggie Ungerboeck commented,
Agree that the double-pay would be a detractor for us. I'd like just a simple poll tool built in - we don't need anything that complex for our polling needs.
-
Maggie Ungerboeck commented,
That's great news Kasper! Thanks for the update!
-
Maggie Ungerboeck created a post,
Assign Community Posts to Agents/Light Agents
We have 2 community managers who subscribe to every community topic and get an email every time a new post is made. We then take those posts and put them into Microsoft Planner and assign them to t...
-
Maggie Ungerboeck commented,
Hi All, Wanted to add our use case to this thread as this would be a huge benefit in organizing our forums. I realize merging/combining posts is difficult because of the comment threads and history...
-
Maggie Ungerboeck commented,
Hi All, Wanted to add my use case to this request as tagging posts would be a huge benefit to our organization. We'd use it for two purposes: To help in searching. A post may be about credit cards...
-
Maggie Ungerboeck commented,
Hi Carlo, This thread and the link Brett points to may be helpful in removing the empty phrase: https://support.zendesk.com/hc/en-us/community/posts/360029294774-Flexible-hierarchy Hope that helps!...
-
Maggie Ungerboeck commented,
Hi Erik, You aren't the only one that has this same problem - we have it too. We use the same workaround that you do. Interested to see if anyone else has been able to find a better solution. Thank...
-
Maggie Ungerboeck commented,
Hi Akshay, This looks like a problem that crops up when you start using subsections. Here are some articles that may help with this: https://support.zendesk.com/hc/en-us/articles/360021269734 (see ...
-
Maggie Ungerboeck commented,
I think this would be a nice to have but in our case, there would be no need for a ticket to be created. It would just save the step that I am doing currently which is to send an email to the autho...
-
Maggie Ungerboeck commented,
Hi, Are you still looking for people to interview? We have a huge company initiative around further expanding our community and would be happy to participate in your information gathering if it's s...