Emelie Stjernquist
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Total activity32
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Last activity
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Activity overview
Latest activity by Emelie Stjernquist-
Emelie Stjernquist commented,
Hello @..., Just so I get it right, you wish to display an "empty" section? I'm not sure that that is possible to do (at least I've not manage to do that), however I have a suggested work-around wh...
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Emelie Stjernquist commented,
We also need to have it customized. As is, the content shown in email doesn't reflect the importance of the information given to the customer, neither is it branded. We are using as is, but are not...
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Emelie Stjernquist commented,
I agree on this, this is a major problem. In our case, we had to disable the Agent Workspace due to that we can have long ticket conversation which means that the Agents need to put a lot of time o...