Avatar

Josh Smith

  • Total activity
    6
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    4

Activity overview

Latest activity by Josh Smith
  • Avatar

    Josh Smith commented,

    1. Agent guide
    2. Ticket basics
    3. Using the context panel

    We're building out a new version of our internal support Zendesk and want to take full advantage of the context panel.  Is there any way for it to include information from custom user fields?  Woul...

    • View comment
    • Josh Smith
    • Created
    • 1 vote