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Jason Dahlberg

Joined Apr 15, 2021

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Last activity Feb 14, 2022

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ACTIVITY OVERVIEW

Latest activity by Jason Dahlberg

Jason Dahlberg commented,

Community comment Feedback - Reporting and analytics (Explore)

I agree with this, we have different teams that need access to explore but w do not need to give them access to all queries.

View comment · Posted Feb 05, 2020 · Jason Dahlberg

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Jason Dahlberg commented,

Community comment Feedback - Reporting and analytics (Explore)

Hey James,

Thanks for this, I have been playing around with this and my question is, is there a way to put Satisfaction Score in combination with CSAT Date Rated metric?

View comment · Posted Jun 26, 2019 · Jason Dahlberg

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Jason Dahlberg commented,

Community comment Feedback - Reporting and analytics (Explore)

Hey Gentry,

That is a great start and thanks for that, but is there anyway that it can be done in an attribute? Because I use this in my Support: Tickets, Users, Organizations data set to see how the CSAT is doing over time.

View comment · Posted Jun 19, 2019 · Jason Dahlberg

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Jason Dahlberg created a post,

Post Feedback - Reporting and analytics (Explore)

We currently do weekly reporting and I noticed there are issues with CSAT because either the Ticket Update attribute or Date Solved attribute can be used. But is it possible to just have an attribute that is Date Survey Submitted?

 

 

Posted Jun 13, 2019 · Jason Dahlberg

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