Vitaliy Zhidkov
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Total activity12
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Last activity
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Activity overview
Latest activity by Vitaliy Zhidkov-
Vitaliy Zhidkov created a post,
Exclude events from ticket resolution time in Explore
Hi, I am trying to configure metric to track SL for tickets solved in first 12 hours. With "Tickets" dataset it works correctly by comparing the value of Full Resolution Time with time period. The ...
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Vitaliy Zhidkov commented,
@... what about article comments and content queues reporting? Do you have plans to add it? For example # of end-user comments for specific article?
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Vitaliy Zhidkov commented,
Hi John, Currently it is possible to build in Explore report and show article's titles. However Explore always shows initial title when gooddata can show current title. Will it be implemented in ne...
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Vitaliy Zhidkov created a post,
Show article category in reporting
CompletedAdd ability to show article section and category in Explore reporting. Currently it is possible to get article name, ID, etc., but there is no way to get its category.