Avatar

Boosey & Hawkes Music Publishers Limited

  • Total activity
    9
  • Last activity
  • Member since
  • Following
    1 user
  • Followed by
    0 users
  • Votes
    3
  • Subscriptions
    3

Activity overview

Latest activity by Boosey & Hawkes Music Publishers Limited
  • Avatar

    Boosey & Hawkes Music Publishers Limited commented,

    1. Community
    2. Feedback - Ticketing System (Support)
    3. Ability to Snooze tickets

    Chandra, out of interest, would you be willing to share how you achieve this currently?

    • View comment
    • Boosey & Hawkes Music Publishers Limited
    • Created
    • 0 votes
  • Avatar

    Boosey & Hawkes Music Publishers Limited commented,

    1. Community
    2. Feedback - Ticketing System (Support)
    3. Trigger unexpectedly firing

    Hi Chandra - thanks for your comment.  I just happened to watch your stuck ticket/SLA video on YouTube - funny coincidence!   The explanation turned out to be quite simply actually - isn't that alw...

    • View comment
    • Boosey & Hawkes Music Publishers Limited
    • Created
    • 0 votes
  • Avatar

    Boosey & Hawkes Music Publishers Limited created a post,

    Trigger unexpectedly firing

    1. Community
    2. Feedback - Ticketing System (Support)

    I have a trigger as below: and   It works fine, but not perfectly because it's looking for certain words to make a ticket high priority.  Here's the thing: when I change priority from "High" down...

    • Boosey & Hawkes Music Publishers Limited
    • Created
    • 2 followers
    • 3 comments
    • 1 vote