
Mia Jonson
-
Total activity19
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes3
-
Subscriptions11
Comments
Recent activity by Mia Jonson-
Hi! Is it possible to add a signature automaticly to a side conversation message or not? Right now you cant see who is the sender of the message witch is a bit annoying... Ca you add a default text...
-
Hi! We really need this as well. Our agents are sometimes in need to add new tickets for them selves in other cases then they are agents for. For example one person is agent for questions relate to...
-
Hi Sebastiaan! This does unfortunately not solve our problem because the first triggered email is sent before the agent makes any changes to the ticket. Then still the default recipient address wil...
-
We really needs this function! Depending on group we need different addresses. Right now our improvement requests will have emails from the service desk email and that is not nice. Not when we alre...