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Shlomo Partouche-Sebban
Joined Apr 15, 2021
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Last activity Jun 27, 2023
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Latest activity by Shlomo Partouche-Sebban
Shlomo Partouche-Sebban commented,
Dear Zendesk Support Team,
We are using Zendesk for almost 13 years.
I am writing to request your assistance with the new interface. We have to switch to the new Workspace interface, but it is not adapted to the way we are working. We are working in email only mode. We are experiencing difficulties with the new interface and would like to request your help in resolving these issues. The new interface doesn't seem to suit the way we work today.
Could you please provide us with some guidance on how we can adapt to the new interface? We would appreciate any assistance you can provide.
Thank you for your time and attention.
View comment · Posted Jun 27, 2023 · Shlomo Partouche-Sebban
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Shlomo Partouche-Sebban commented,
Hi,
Is there a way to enable end users to add CCs to requests they submit using email?
View comment · Posted Feb 20, 2023 · Shlomo Partouche-Sebban
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Shlomo Partouche-Sebban commented,
Hi Zendesk,
My agents and I would like to stay connected all the time.
How can we deactivate the session time?
View comment · Posted Jul 27, 2021 · Shlomo Partouche-Sebban
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