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Jørgen Koren Sivesind's Avatar

Jørgen Koren Sivesind

Joined Apr 15, 2021

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Last activity Dec 11, 2024

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Latest activity by Jørgen Koren Sivesind

Jørgen Koren Sivesind commented,

Community comment Feedback - Ticketing system (Support)

Is there any chance that the conditions for automations will be expanded in the near future?  The current conditions are the same as they were in 2015 when I started working with ZenDesk, and they are severely limited.

Martin Cubitts idea in this post, about conditions for "Hours since public comment from agent", and "Hours since public comment from agent" would certainly be very helpful.  Could this post be made into feature request?

View comment · Posted May 25, 2023 · Jørgen Koren Sivesind

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Jørgen Koren Sivesind commented,

Community comment Feedback - Reporting and analytics (Explore)

Any news on this?

View comment · Posted Mar 14, 2022 · Jørgen Koren Sivesind

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