Tommy (Anatolii Binkovskyi)
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Total activity105
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Last activity
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Member since
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Following0 users
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Votes37
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Activity overview
Latest activity by Tommy (Anatolii Binkovskyi)-
Tommy (Anatolii Binkovskyi) commented,
We are currently using a workaround with admins assuming agents' identities. Not ideal.
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Tommy (Anatolii Binkovskyi) commented,
When can we expect the long overdue automations UI refresh?
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Tommy (Anatolii Binkovskyi) commented,
Absolutely agree
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Tommy (Anatolii Binkovskyi) commented,
Yeah, for some reason, Zendesk did not update Automations UI and it is really dated and hard to use.You just have to remove ";" so tags look like thatNo need to press Enter here
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Tommy (Anatolii Binkovskyi) commented,
Tags should look like this: Maybe try some other browser, because I don't have any problems with Enter whatsoever
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Tommy (Anatolii Binkovskyi) commented,
Happy to help! Waiting for the fixes/updates :)
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Tommy (Anatolii Binkovskyi) commented,
A few more things:- At the tab 'Customer details' in the Organization section all the emails from the organization are visible. It is very inconvenient for Organizations with a huge amount of domai...
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Tommy (Anatolii Binkovskyi) commented,
The addition of text and number custom fields to the Actions is really great. But it would be even better if we could use placeholders to populate such fields. It would improve a lot of different ...
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Tommy (Anatolii Binkovskyi) commented,
Much needed feature
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Tommy (Anatolii Binkovskyi) commented,
It looks like a great feature and improvement, but we have some issues preventing us from using new profile:1. There's no "Verify now" button for emails yet, which is very important to our customer...