Sunwing Vacations Inc.

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2. Tips from users - Zendesk Suite
3. How to allow email target responses to thread into existing ticket

Hi Brett,  Just following up if you had a chance to review my question/business case? Thaks, Albert  

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• Sunwing Vacations Inc.
• Created May 27, 2019 16:22
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1. Community
2. Tips from users - Zendesk Suite
3. How to allow email target responses to thread into existing ticket

Hi Brett,   I was able to set this up and got the response from an external email (target) go to the internal note. On the Assignee side of things, I created a trigger to notify the assignee that a...

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• Sunwing Vacations Inc.
• Created May 22, 2019 20:16
• 0 votes