Christian Estefani
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Recent activity by Christian Estefani-
Hello! I have a few more suggestions on how we can make Zendesk a more brand-focused experience for our agents. Zendesk role should also set a default value for the following in the Agent Workspac...
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I'm glad to see my company's not the only one who needs this function! Our Zendesk instance contains a CITD brand and an HR brand, and agents associated with one brand should not have access to the...