
Bastian Solutions
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Last activity
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Activity overview
Latest activity by Bastian Solutions-
Bastian Solutions created a post,
Roles - Live Calls
On the enterprise plan, I have the ability to create roles with special permissions. Our team is structured in a way that we have multi-tier support with the highest tier needing permission to list...
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Bastian Solutions commented,
To my knowledge, Zendesk doesn't have a way to automate this without using a 3rd party tool. I've tried numerous ways to auto assign using automations and triggers but didn't have any success. I ev...
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Bastian Solutions commented,
Any updates on this?