Bastian Solutions

1. Community
2. Zendesk Suite Q&A
3. Assign ticket - automation

To my knowledge, Zendesk doesn't have a way to automate this without using a 3rd party tool. I've tried numerous ways to auto assign using automations and triggers but didn't have any success. I ev...

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• Bastian Solutions
• Created August 28, 2018 13:18
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Any updates on this?

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• Bastian Solutions
• Created January 24, 2018 20:17
• 1 vote