Étienne Cantin
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Last activity
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Activity overview
Latest activity by Étienne Cantin-
Étienne Cantin commented,
@Stanley While not as efficient and as a workaround, you can always @mention a user using their slack memberID if you want to send a direct message from a Zendesk side-conversation.
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Étienne Cantin commented,
Hi Jake, yes users include end-users or customers in your Zendesk instance. They can also be agents or admins.
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Étienne Cantin created a post,
User created/updated Trigger
We need to have a trigger that fires upon User creation or User update for many workflows. Having this would allow for excellent solutions for customers looking to automate user maintenance and web...