TINA YATES
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Votes on activity by TINA YATES-
I'm looking for a what to report on the attribute of "Linked problem" ; when will it be added into Explore? What is the point of the attribute if you can't report on it, you are forcing us to creat...
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This is yet another compromise with this product, I've yet to do anything in Explore that works as expected. I still don't have a clear understanding of why Zendesk would make an incomplete produc...
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I second what Sydney is asking for. I need exported reports to work within other reports and do this tens of times a day, this will add on to my daily work. I know it is only a couple of clicks p...
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The other problem with this clickable workaround is that the export of the file/query leaves you with information that is not usable.
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This sounds like Negative Billing and trying to create a feature out of a fault. If I want to reuse a query I would clone the query and name it accordingly. this is another example of creating ex...
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Absolutely Roksan Yasman, that is another major item "inline" report functionality that is needed. I don't even understand how some of these basic items are missing from Explore. Explore email re...
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Yes! There is no easy high level location for higher ups to take a quick look at. My immediate manager wanted to show non support managers how easy it was and it no longer is :(
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when will the attribute of "Linked problem" be added into Explore? What is the point of the attribute if you can't report on it you are forcing us to create a custom attribute for something that a...
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Hi, I have been using this for months now and all of a sudden it is no longer working? Has something changed?
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Henry Alley. Not sure if this is what you need but if you place year before month in the column section you will see each month and listed below the months will be the year.