tina y
-
Total activity218
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes122
-
Subscriptions65
Activity overview
Latest activity by tina y-
tina y commented,
Hi Gab , I fully understand that there isn't any reporting, I am wondering what is the plan or in the works? Is there any timeline of what might become available? Thank you.
-
tina y commented,
Hi Tony, Is there an article to follow for the future reports of generative replies. Is there information on what it might include? What might the new reports include? Will it include counts on i...
-
tina y commented,
I am looking for a way to report on the "was this helpful" feature when end users are interacting with the generative ai bot. Any suggestions on how to get this information would be greatly apprec...
-
tina y commented,
Hi, I am trying to figure out the reporting for generative ai bot, we are currently using it but I cant seem to find any meaningful reports. The live messaging only reports on agents and I am look...
-
tina y commented,
Testing the export function as a pdf and while it is exporting it is not exporting the entire dashboard, it is cutting off part of the bottom, it appears it only exports what is visible and not the...
-
tina y commented,
Hi, I had the same issue as Stephen with regards to the text box issue and was advised to use Google Chrome. I think Zendesk needs to be compatible with more than one browser as it is an internat...
-
tina y commented,
I am in the same position as Dan R. I am trying to use it but without the same features that Dan has mentioned along with tabs and Change Attribute I cannot share these dashboards or use them in ...
-
tina y commented,
Hello, exporting dashboards is vital to me and I don't see any details on how and what is going to be exported. I see export options is not available, what options are those, the document type suc...
-
tina y commented,
For some reason I cannot save my text box text. What am I missing? Anyone else experiencing the same issue?
-
tina y commented,
I use bookmarks on almost all of my dashboards, it's a 5 for me. Its hard to understand why a feature pushed by Zendesk in the past would be a miss on the new dashboard. I fail to see the benefit...