Tina Yates
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Total activity194
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Last activity
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Activity overview
Latest activity by Tina Yates-
Tina Yates commented,
Testing the export function as a pdf and while it is exporting it is not exporting the entire dashboard, it is cutting off part of the bottom, it appears it only exports what is visible and not the...
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Tina Yates commented,
Hi, I had the same issue as Stephen with regards to the text box issue and was advised to use Google Chrome. I think Zendesk needs to be compatible with more than one browser as it is an internat...
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Tina Yates commented,
I am in the same position as Dan R. I am trying to use it but without the same features that Dan has mentioned along with tabs and Change Attribute I cannot share these dashboards or use them in ...
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Tina Yates commented,
Hello, exporting dashboards is vital to me and I don't see any details on how and what is going to be exported. I see export options is not available, what options are those, the document type suc...
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Tina Yates commented,
For some reason I cannot save my text box text. What am I missing? Anyone else experiencing the same issue?
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Tina Yates commented,
I use bookmarks on almost all of my dashboards, it's a 5 for me. Its hard to understand why a feature pushed by Zendesk in the past would be a miss on the new dashboard. I fail to see the benefit...
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Tina Yates commented,
It would be a 5 for me for all the reasons everyone has already stated. without it my workload would be increasing significantly for no reason at all seeing as the functionality is currently avail...
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Tina Yates commented,
Is there a way to report on Problem tickets that are still open, it seems that when I report on ticket status it is based on the Incidents and not the Problem.
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Tina Yates created a post,
Linked problem field is missing in Explore
I need the ability to report on the field "Linked problems", not sure why a system field would be missing in Explore. Explore doesn't provide any way to get details from a Problem ticket.
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Tina Yates commented,
This is yet another compromise with this product, I've yet to do anything in Explore that works as expected. I still don't have a clear understanding of why Zendesk would make an incomplete produc...