Tina Yates
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Total activity194
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Last activity
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Votes on activity by Tina Yates-
I'm looking for a what to report on the attribute of "Linked problem" ; when will it be added into Explore? What is the point of the attribute if you can't report on it, you are forcing us to creat...
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This is yet another compromise with this product, I've yet to do anything in Explore that works as expected. I still don't have a clear understanding of why Zendesk would make an incomplete produc...
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I second what Sydney is asking for. I need exported reports to work within other reports and do this tens of times a day, this will add on to my daily work. I know it is only a couple of clicks p...
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Hi, I had the same issue as Stephen with regards to the text box issue and was advised to use Google Chrome. I think Zendesk needs to be compatible with more than one browser as it is an internat...
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I am in the same position as Dan R. I am trying to use it but without the same features that Dan has mentioned along with tabs and Change Attribute I cannot share these dashboards or use them in ...
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I use bookmarks on almost all of my dashboards, it's a 5 for me. Its hard to understand why a feature pushed by Zendesk in the past would be a miss on the new dashboard. I fail to see the benefit...
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The other problem with this clickable workaround is that the export of the file/query leaves you with information that is not usable.
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This sounds like Negative Billing and trying to create a feature out of a fault. If I want to reuse a query I would clone the query and name it accordingly. this is another example of creating ex...
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Absolutely Roksan Yasman, that is another major item "inline" report functionality that is needed. I don't even understand how some of these basic items are missing from Explore. Explore email re...
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Yes! There is no easy high level location for higher ups to take a quick look at. My immediate manager wanted to show non support managers how easy it was and it no longer is :(