Masako K
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Total activity223
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes114
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Subscriptions53
Activity overview
Latest activity by Masako K-
Masako K created a post,
Review of trigger execution conditions in messaging
Feature Request Summary: We would like to request a review of the timing for determining the trigger execution condition "when a visitor requests a chat message" in messaging.Shouldn't it origina...
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Masako K commented,
Hello with Lisa&Team! Restart Button.If this button means "from the beginning", I would like to have full control over its placement. Back button.If this button means "go back one step," then we wa...
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Masako K commented,
Bot training, but English speaking countries have no problem with proficiency. I have heard from support that the bots are not very accurate, especially in Asia, and that there has not been much pr...
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Masako K created a post,
I would like to be able to freely set up paid and free certificates.
Feature Request Summary: In the future, we hope to be able to configure paid and free certificates under different brands so that they can coexist. Description/Use Cases: If a brand is added be...
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Masako K created a post,
Customize the position of the ticket status button
Feature Request Summary: I would like the status button on the ticket page to be customizable to any position or moved a little more to the left. Business impact of limitation or missing feature: ...
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Masako K commented,
Hi, Naresh Chevuri How about we try it this way? Watch out, it's on the Japanese screen! Create a greeting response flow Uncheck "Greeting message" under "Standard answers" for the target bot. Set...
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Masako K commented,
Hi, Lisa & Team The features we added this time were not what we wanted.Very disappointing. Why can't you understand that it is enough if there is ( only one) step for users to return to the first ...
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Masako K commented,
Hi, Team All the links notated on this page are incorrect.Check to see if they are correct. Thanks!
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Masako K commented,
Hello team. You often suggest to us Zendesk users that we should enhance our FAQ knowledge and make it self-resolving. But don't you think that one of the reasons they are not accompanied by result...
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Masako K commented,
Hi Team! Thanks for adding this feature!We applaud you and your team for your decision!