
Masako K
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Total activity182
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Last activity
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Recent activity by Masako K-
Hi, Team All the links notated on this page are incorrect.Check to see if they are correct. Thanks!
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Hello team. You often suggest to us Zendesk users that we should enhance our FAQ knowledge and make it self-resolving. But don't you think that one of the reasons they are not accompanied by result...
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Hi Team! Thanks for adding this feature!We applaud you and your team for your decision!
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Hello Amisha Sharma I'm extremely grateful that you implemented this response so quickly this time!The behavior as we expected was reflected in the production environment.
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Lisa Tam A interactive viewer might be a good idea. What we would like, however, is for flows to be able to be copied and pasted bidirectionally between the sandbox and production.Or, it would be n...
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Lisa Tam Thanks for noticing my comment. It's a simple story.I want to take a single branded flow that I created in the sandbox and paste everything directly into production.Currently, I can't past...
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Kolten Kittleson We have already practiced many things like the method you suggested.However, what we want to do is to change the ticket screen so that we can quickly determine when certain conditi...
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Hi, Lisa Tam How is this different from the current "messaging" behavior?If you write a question in the middle of the flow, the "Answer Bot" suggests an article from the Help Center that might be a...
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Hi, Gorka Cardona-Lauridsen We are using the latest version of Copenhagen theme with customization.You mean that you want us to fix this issue ourselves.Of course, we understand that it is your own...
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If we can eventually figure out the difference between before and after code use, I think it will be even better.First of all, I would like to be able to see the updates of the code.