
Masako K
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Total activity273
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Last activity
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Recent activity by Masako K-
It has been almost a year since I submitted my request and I am very distrustful of whether they are trying to take action or pretend it never happened.
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It has been almost a year since I submitted my request and I am very distrustful of whether they are trying to take action or pretend it never happened.
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Hello with Lisa&Team! Restart Button.If this button means "from the beginning", I would like to have full control over its placement. Back button.If this button means "go back one step," then we wa...
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Bot training, but English speaking countries have no problem with proficiency. I have heard from support that the bots are not very accurate, especially in Asia, and that there has not been much pr...
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Hi, Naresh Chevuri How about we try it this way? Watch out, it's on the Japanese screen! Create a greeting response flow Uncheck "Greeting message" under "Standard answers" for the target bot. Set...
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Hi, Lisa & Team The features we added this time were not what we wanted.Very disappointing. Why can't you understand that it is enough if there is ( only one) step for users to return to the first ...
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Hi, Team All the links notated on this page are incorrect.Check to see if they are correct. Thanks!
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Hello team. You often suggest to us Zendesk users that we should enhance our FAQ knowledge and make it self-resolving. But don't you think that one of the reasons they are not accompanied by result...
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Hello Amisha Sharma I'm extremely grateful that you implemented this response so quickly this time!The behavior as we expected was reflected in the production environment.
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Lisa Tam A interactive viewer might be a good idea. What we would like, however, is for flows to be able to be copied and pasted bidirectionally between the sandbox and production.Or, it would be n...