Julian Rios

Good day Gorka Cardona-Lauridsen,

Do you have any update on this post?

Thanks,

Julian Rios

Thanks @....

1. In my case, as long as I have the help centers enable in search, it should show the suggested articles in the form.

2. It could be beneficial in the future, but I believe that as of today our brand doesn't have community posts enabled.

Thanks,

Julian Rios

Good day @...,

Has there been any additional comment on this? Is there a workaround or a way to do this now?

Thanks,

Julian Rios

@..., Thanks for your comments.  From my point of view, I wouldn't need to show if they are coming from other help center.  Showing the suggested articles will be enough as if it were coming from one help center.

In our company we have several help centers.  We've enabled the search feature to look for articles in multiple help centers, however the webform that resides in each help center, when typing something in the Subject, it only shows articles from the current help center and it doesn't search through the enabled help centers.  It only works by searching in the help center page where it shows the articles of other help centers.  It will be great to be able to see suggested articles from other help centers as we don't have to duplicate them in each help center.